When the crisis first hit, Shakti Shalini immediately launched a 24/7 helpline for survivors. They also ramped up their preventative efforts, compiling and publishing a list of organizations providing support to survivors across India, and working to strengthen national activist and social worker networks.
In time, this led to more survivors seeking support from their helpline. During the month of April 2020, Shakti responded to 77 helpline calls. In the month of May 2020, they responded to 115 calls. Now, the helpline calls they are receiving are nearly double what they were prior to the lockdown.
Although there were many new barriers and hurdles, the Shakti team remains as dedicated and determined as ever to help the growing number of women calling their helpline. In terms of interventions during the lockdown, Shakti provided psycho-social support and phone counseling, collaborated with law enforcement, and conducted limited rescue operations wherever possible.